Q:If we need register in your website before placing the order?

You can choose to be a member of our website or just purchase as a guest.

Q:How can we make sure that we have ordered the right size and colour?

You can contact us online or email us about your order detail when you place the order.And let me know your requirement for the products.then our customer service will assist you to choose a right one.

Q:If I want to do big order with your company in long term , can you offer me a better price?

If your order is big enough , we  will certainly give you a more favourable price .So just contact us if you want.

Q:If the goods I received was not the one I had placed from your company, what can I do ?

If the wrong item sent to you is led by our side, you can send the package back to us within 2days ,then we will send the correct one to you. But if the mistaken is made by your side,we will not be responsible for it.

Q:How do I know that I have paid successfully?

We will send you a comfirmation email once we receive the payment information automatically.

Q:Is it possible for you to find the one does not on your store for me?

Yes,if you need ,you can send the item’s detailed information to our customer service, then we will let you know once we get it.

Q:What if the customer want to change even cancel the order?

You can change your order before we ship the item out.If with some special reason,we can do the cancel for you.

Q:How long will your delivery time?

All order will be shipped within 48 hours pending payment verification and availability

Q: Is it safe to shop in your website?

Yes.To be an honest and reliable company , we always place the highest value on your privacy and security.We take the protection and proper use of your personal information seriously and take great care to safeguard information in our possession.We do not share customer information with any outside parties.

More detailed information from ironusa4u.com@gmail.com